Nexus 6P users reporting bootloops problems

Fariha Khan
December 27, 2016
788

Nexus 6P was without doubt one of the best phones on the market before the launch of the Google Pixel. It was considered powerful as well as affordable but, the reputation of that phone is going downhill for sure with a number of problems coming to surface with the passage of time. Some Nexus 6P users have recently reported that a bootloop problem issue on their phones.

We have got to know a number of problems with the 6P since the Android Nougat update made its way to the 6P. However, with some noteworthy standouts. Sometime back we heard about the still prevalent battery failure problem on the 6P that has been there around 2 months now. But since the Nougat Developer Preview, consumers have seemingly been facing a bootloop problem some few Nexus 6P units.

The bootloop problem sources the phones to boot up to the point of the Google logo, but never further. It appears that this problems continues until the device’s battery has been exhausted entirely. Some customers have even re-flashed factory images and wiped data to try and do away with the problem, but those steps didn’t do any good. It does not seem that this is a software related problem. Rather it seems that the issue is related to the hardware. A Google worker verified as much when this problem popped up during the developer preview. He said that it was problem related to the hardware.

We understand that a very small number of users are experiencing a bootloop issue on [their] device. We are continuing to investigate the situation, but can confirm that this is strictly a hardware related issue. For those of you that are currently experiencing this, please contact your place of purchase for warranty or repair options.

We’re sorry for the inconvenience and appreciate your continued patience.

It appears that the only way to get rid of the problem is to MA the phone and get a replacement. For now, we can just hope that Google will further look into the problem and find out the cause behind it. Though it might be a hardware-related problem, it seems weird as how both the Nexus 6P and the Nexus 5X are having bootloop problems after the Android Nougat update.