AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware calls are made through a SIP based VOIP service or Skype. Because this is a software only solution AgentDialer is easy to use flexible and affordable. Unlike traditional predictive dialers Agent Dialer enables agents to work remotely such as at home or even in a different country. The only requirement is a broadband internet connection for your agent.AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode the system automatically dials the next phone number. If it is answered by an answering machine it leaves a pre-recorded message or simply hangs up. If it is answered by a live person it connects the call to an agent automatically.In semi automatic dialing mode the system can automatically dial a phone number by the press of a key. Once connected you can talk on the line play pre-recorded audio files record the whole conversation or transfer the call to another agent. The key features of this programs Predictive Dialing mode include:-No telephony hardware or phone line required. -Calls can be made through Skype. -Agents can work remotely such as at home. -Screen pop-up will automatically contain all information about the customer on the current call. -Skip answering machines or leave messages automatically. -Record phone conversations. -Save notes about the phone call. -Easy agent call report. -Supports multiple phone lines and multiple agentsSemi-automatic Dialing Key features include: -Dial a phone number transfer the call to another number play a pre recorded message or record the conversation all by the press of a single key.General features include:-Easy to use spreadsheet interface a do not call scrubber along with easy importing and exporting of a call list.