Request Tracker 3.2

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Software Information

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Downloads : 75
Views : 1.6k
File Size : 5.2 MB
0/57 Virus Flags

Windows
Shareware
Price: $0
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Developed By : CyberNiche Software (12 more)

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From: CyberNiche Software

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it what was done to address the request who handled the request and how much time it took them. If you charge customers for the requests you handle Request Tracker will allow you to calculate charges print bills and track payments. Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the programs database to identify similar problems or requests that were handled in the past making the solutions instantly available. Complete on-line documentation is provided.

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Title	Request Tracker
Author	CyberNiche Software
File Name	reqtrack.exe
File Size	5.2 MB
Requirements	Windows 95 or higher, 10 Mb disk space
OS	Win2000,Win7 x32,Win7 x64,Win98,WinOther,WinServer,WinVista,WinVista x64,WinXP
Languages	English
Published On	2015-01-28 06:58:10
Change Log	Help file changes for Windows Vista.
Tagged As	Help desk, Call center, Helpdesk, Workorder database, CRM, KMS,