ManageEngine ServiceDesk Plus v9.3 9.3

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Downloads : 24
Views : 1.1k
File Size : 121.4 MB
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Windows
Freeware
Price: $0
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Developed By : Andy daniels

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From: Andy daniels

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to Improve productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key WorkFlow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base. ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization. ServiceDesk Plus can help you maintain a complete product Catalog based on product type, that lists all assets owned by your organization. ServiceDesk Plus new features: -Customize your dashboard -Project templates -Add more additional fields for service request -Custom schedules -Change the type of request

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ManageEngine ServiceDesk Plus v9.3

Title	ManageEngine ServiceDesk Plus v9.3
Author	Andy daniels
File Name	ManageEngine_ServiceDesk_Plus.exe
File Size	121.4 MB
Requirements	P III 1Ghz and above, 256 MB RAM
OS	Windows server 2012, Windows 2000 + SP4, Windows 2000 / 2003 Server, Windows XP Professional, Windows 2008 Server, Windows 7, Red Hat Linux 7.2 and above, Linux Debian 3.0
Published On	2017-10-14 13:07:45
Tagged As	Help desk application, ITIL Service management software, IT Ticketing system, IT help desk software, Ticket management software,