LBE Desktop Helpdesk 4.0.188

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Software Information

0 / from 0 votes

Downloads : 18
Views : 1.6k
File Size : 4.4 MB
3/57 Virus Flags

Windows
Shareware
Price: $0
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Developed By : Leigh Business Enterprises Ltd. (4 more)

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From: Leigh Business Enterprises Ltd.

Easy to use helpdesk software sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but in their words wasnt anything like as good. Easy to set up:- You dont need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:- LBE Helpdesk uses industry standard databases - Access Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products. Extensive Reporting:- Supplied with many reports. If you need more you can build your own using any of the commonly available reporting tools. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook) group records change fontscolors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short wordphrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date andor number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track timemoney spent.

Download LBE Desktop Helpdesk

Title	LBE Desktop Helpdesk
Author	Leigh Business Enterprises Ltd.
File Name	lbehdesk.zip
File Size	4.4 MB
Requirements	25 MB Hard disk space, Javascript enabled browser
OS	WinXP,WinVista x64,Win7 x32,Win7 x64,Win2000,Windows2000,Windows2003,Windows Vista Ultimate,Windows Vista Ultimate x64,Win98,WinME,WinNT 3.x,WinNT 4.x,Win95,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,W
Languages	English
Published On	2015-01-31 20:39:35
Change Log	1. Allow renaming of Job Problem To-do and Solution2. New System Option to make entry in Solution field mandatory before closing Job3. Add operator privileges to control if operators may change a Jobs priority change target completion datetime close jobs place jobs on hold.
Tagged As	Help desk, Helpdesk, Help desk software, Helpdesk software, Help desk system, Helpdesk system,